Grievance, Disciplinary & Capability Procedures

Handled correctly, fairly, and without the drama derailing your business.

Unresolved workplace grievances and poorly handled disciplinary processes cost more than time — they cost trust, productivity, and can expose your business to legal risk. SmartStart People Management manages the process for you, from the first complaint through to resolution, so it’s handled fairly, follows Irish employment law, and protects your business at every stage.

How We Help

Why It Matters

A well-run process protects your business as much as your employees. Get it wrong, and you risk unfair or constructive dismissal claims, reputational damage, and a workplace culture that suffers long after the case is closed.

Get it right, and you have a clear, defensible record — and a team that trusts the process.

When a serious conduct issue came up with a member of our green-keeping team, we had no idea how to handle it without putting the club at risk. SmartStart ran the whole disciplinary process for us, properly, fairly, and without the drama we were dreading. We got a clean outcome and I’d never try to manage something like that alone again.

— Graham M

Facing a difficult grievance or disciplinary situation right now? Call us on 086 779 3142 or send a message — we’ll talk you through your options.

Complex Case Management

When a workplace conflict is too complex, too sensitive, or too high-risk to handle alone — that’s exactly when we step in.

Difficult employee relations issues rarely follow a simple path. Whether it’s a serious grievance, a breakdown in trust between colleagues, or a claim heading for the Workplace Relations Commission, complex cases need experienced, independent handling to protect your business and your people. SmartStart People Management manages these situations from start to finish, so you’re never navigating them alone.

Mediation

Not every dispute needs a formal process. Mediation is a structured, confidential alternative that gets people talking again before a situation escalates.

Workplace Investigations

When serious workplace issues arise, we conduct fair, independent investigations that protect your business and ensure the correct process is followed.

Employment & Industrial Relations Representation

When serious complaints arise, we conduct independent workplace investigations that follow the right process and protect your business.

Dealing with a complex employee relations case? Call us on 086 779 3142 — the sooner we’re involved, the more options you have

Industrial Relations Support

Keep disputes from becoming disruptions.

Managing industrial relations is an ongoing challenge, not a one-off event, and getting it wrong can be slow, public and costly. SmartStart People Management supports you through the full range of IR challenges, from day-to-day disagreements to formal negotiations.

How We Help

Why It Matters

Left unmanaged, industrial relations issues can affect morale, productivity and your reputation as an employer — well beyond the specific dispute itself. Having experienced support on hand means problems get resolved early, calmly, and on terms that work for your business.

Facing a live industrial relations issue, or want support in place before one arises? Call us on 086 779 3142.